Support

Professional technical services are a cornerstone of Otrum’s highly regarded reputation, from physical onsite surveys through to remote online monitoring. All Otrum software is cloud based and is remotely monitored 24/7/365, in the unlikely event of a problem we know about it before you.

With comprehensive Service Level Agreements (SLA) our Partners deliver a consistent experience throughout all areas of operation.

Support manuals

We design our software solutions for ease of use, and we hope you will find them intuitive. However, we still provide some user manuals for your reference – these can be found on our dedicated Otrum Signage website.

Should you have any technical questions that are not answered in the support manuals, please contact the Otrum Partner who supplied your Otrum solution.

Would you like to know more? Contact us today